For three years I was part of an operational leadership team running a large design department, which at its largest was 110 strong, with designers at a wide range of seniority levels. I loved working with so many designers, but it did create some unique challenges.

The following reflections are ten of the most important aspects I've learned about leading design for projects and programmes of work. There's hopefully something for both weary professionals and emerging design leaders alike here. 

After years of flirting with the idea, I've recently decided to take the big, scary step of going freelance. So, at the end of October of this year I’ll be leaving TPXimpact and beginning a new journey into the world of freelance design product and service design.